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February 4, 2010

Manager Interview Questions - The 5 Management Skills that Matter

Filed under: Business — Tags: , , — kuru @ 7:50 am
Julia Penny asked:




The manager interview centers around 5 main areas of competence. These are the skills or competencies that a successful manager displays, regardless of age, gender, industry or organization. Prepare for management interview questions that explore these competencies.

Provides Clear Direction

A good manager establishes and defines specific objectives and desired results. These are clearly communicated to staff and responsibility and resources appropriately delegated to achieve these outcomes. Ongoing controls are established and follow up implemented to ensure task and goal achievement.

Communicates Clearly and Openly

The manager should be open and direct in dealing with people. Staff want straightforward information from their managers or supervisors. Open communication develops an atmosphere of trust, essential to successful task completion and goal attainment.

Develops and Supports People

A skilful manager works with others to maximize performance. Coaching, mentoring, facilitating and delegating all play a role in staff development. Performance management and feedback are also key elements. Supporting staff is consistently rated as one of the most important aspects of effective management by subordinates. Managers who neglect staff development land up with a de-motivated and frustrated work group.

Makes Decisions When they are Needed

Good judgment and decision-making skills ensure that things get done. Although employees often want a say in things they don’t want endless debate and discussion. Effective managers are able to judge when it is time to get on with things and make a decision. The ability to make the right decision and chose the most appropriate course of action is an indication of the manager’s judgment skills.

Motivates Staff

A manager that encourages staff to give of their best, recognizes good performance and rewards staff appropriately will be effective in getting things done and achieving meaningful results. Knowing how to motivate subordinates to work towards the specific objectives and results that have been identified is key to successful management.

Manager interview questions that explore these areas of competence will ask candidates about their decision-making skills, judgment ability, work management skills, staff communication, staff development, staff motivation and delegation abilities.

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